PROGRAM BENEFITS
- Trade discount (up to 20%)
- Personalize service
- Early access to collections
- Enhansed support-dedicated manager
FAQ
What are your minimum order quantities?
To benefit from wholesale account discounts, the minimum order value is $800. Larger orders qualify for higher wholesale discounts.
How do I place a wholesale order?
Sign up for a wholesale account, browse our catalog, and add items to your cart. Once logged in, the wholesale discount will be automatically applied. If you need assistance, contact our support team for guidance.
What shipping methods do you offer?
We offer Sea Cargo and Air Cargo for wholesale orders, ensuring you have options to fit your timeline and budget.
How is the shipping cost calculated?
Estimated shipping costs are displayed at checkout:
- Sea Cargo: Approximately $0.50–$1.00 per kg with a 2–3 month delivery time.
- Air Cargo: Approximately $10–$15 per kg with a 5–10 business day delivery time.Once your order is placed, we will contact you with an exact quote based on the order size and destination.
What INCO Terms do you offer?
We offer EXW (Ex Works) and FOB (Free on Board) terms. If you require other terms, such as CIF (Cost, Insurance, and Freight) or DAP (Delivered at Place), please contact our support team to discuss options.
How do I pay?
We accept all major credit cards via Shopify Pay and bank transfers at checkout. Select your preferred payment method during checkout, and your order will be processed once payment is received.
What is the process for private labeling?
We collaborate with retailers to create branded collections tailored to your needs. From product design and customization to packaging, our team works closely with you to bring your vision to life. Contact us to discuss your private labeling requirements.
Where do you ship from, and which countries do you deliver to?
We ship directly from COUNTRY and deliver to most countries worldwide. If your location is not supported, you’ll be notified when attempting to add a product to your cart. For further clarification, please contact our support team.
Can I get samples before committing to a large order?
Yes, we offer sample kits to help you evaluate our products. The cost of the sample kit is fully refundable upon placing a bulk order.